FAQ
Collapsible content
RETURN AND EXCHANGE POLICY
1. Delivery of the product from the island of Bali is always included in the price;
2. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Certain types of items cannot be returned, like personal care goods (such as beauty products). We also do not accept returns and exchange for hazardous materials, flammable liquids, gases, custom products (leather).
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 14 day cooling off period Read more
3. We work on a 100% prepayment basis only;
4. Production and delivery take 2 working weeks;
5. You can always add custom details to your product: add an extra pocket, a zipper, or change the color of the lining.
HOW TO TAKE CARE OF YOUR LEATHER JACKET?
Each OLDSCHOOLKILLER leather jacket was handcrafted in Bali. Our team personally selects each piece of genuine leather, lining, and matching garment accessories.Please follow these simple guidelines to ensure your jacket will last you long and look good after many years:
1. Please keep the jacket on wide hangers in the closet, and if you put it away until the next season, use a wardrobe trunk;
2. Do not wash and do not iron the product, maximum: take it to a professional dry-cleaner;
3. Keep the jacket dry, be sure to protect it from rain.
CAN YOU CUSTOMIZE YOUR JACKET?
Yes, of course! We love to do this! And we will gladly discuss the desired items that only your jacket will have. You can choose any lining color, add or remove pockets, specify the required specific measures or apply any writing on the leather with indelible paint.
DO YOU SHIP WORLDWIDE?
For international shipments, we use certified mail service, by EMS (Express Mail Service) Pos Indonesia and FedEx delivery company.
Estimated Standart delivery: 7-14 working days.
Estimated Express delivery: 4-9 working days.1. Deliveries are processed on Monday-Saturday.
We do not ship on Sundays and Public Holidays.
All orders with confirmed payments before 16.00 WIB will be processed on the same day.
If your shopping bag has made-to-order items this order will be shipped as soon customised item is ready following production timeframe.
Read more